COVID-19 and Mental Health Services – Are You Covered?

We’ve all had to make a lot of changes to our daily lives since the COVID-19 pandemic began. Many people are feeling overwhelmed – and not just about the virus. Other causes of stress right now include:

• losing a job
• grief due to the death of a family member or friend
• concerns about money
• dealing with online school or work

What does my plan cover?

If you need to seek help for mental health treatment, Parkland Community Health Plan has you covered. Our HEALTHfirst (STAR) and KIDSfirst (CHIP) plans use Carelon Behavioral Health for mental health services. You do not need a referral to use these services.

Learn more about what’s included in your plan. If you need help right away, please call us toll-free:

• HEALTHfirst – Medicaid STAR 1-888-667-7890
• KIDSfirst – CHIP/CHIP Perinate 1-800-357-3162

Managing your mental health

Right now, you may be worried about getting COVID-19 or deciding if your child should attend school in person. You might be dealing with the loss of a family member or trying to make tough decisions about your finances.

It’s important to lower your stress level as much as you can. Try your best to:

• create a regular routine
• spend more time outdoors
• stay connected with others – over the phone, online, or in person
• spend less time watching or reading about news events

If you or someone you know is having trouble dealing with stress, help is available. Texas has a COVID-19 Mental Health Support Line, where you can talk with a mental health professional 24/7 about your anxiety, depression, stress, grief, or worry. You can also do an online search for help in your area by entering “Mental Health Crisis” and your zip code in the search engine.

Kids and mental health

High levels of fear, worry, isolation, and uncertainty can be hard for kids. Many children have been going to school online, and they may not have been able to see their friends or enjoy their favorite activities. Common signs of stress can include:

• trouble sleeping
• changes in mood, such as feelings of hopelessness and irritability
• losing interest in things they used to enjoy
• problems concentrating

If you have any concerns about your child’s mental health, talk to their doctor. Learn more about how to recognize signs of stress in children.

Looking for more information about mental health?

You can find other helpful resources:

• 2-1-1 Texas
• National Alliance on Mental Illness
• National Center for PTSD
• COVID-19 Information for People Receiving Services

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