As a member of Parkland Community Health Plan, you can call Member Services if you have questions about your health plan. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services your health plan, services, benefits and more.
For Emergency Services, dial 9-1-1 or go to the nearest emergency room.
Parkland HEALTHfirst - STAR Medicaid: 1-888-672-2277
Parkland KIDSfirst - CHIP/CHIP Perinate: 1-888-814-2352
8 am - 5 pm CST, Monday - Friday (except state holidays)
Parkland Community Health Plan
Attn: Member Services
P.O. Box 560307
Dallas, TX 75356-9005
We appreciate you contacting Parkland Community Health Plan. Our member services team operates Monday-Friday from 8am-5pm. Someone will connect with you within two business days.
If this is a medical emergency, please go to the nearest hospital or call 9-1-1.