Website Privacy Statement

Website Privacy Statement

This notice describes our information gathering and usage practices on this website.  Please review it carefully.

Our Commitment to Website Privacy

Parkland Community Health Plan (PCHP) respects your personal privacy.  We do not rent, sell, or exchange personally identifiable information to any third-party organization other than what is necessary to operate the website.  The vendors that assist in the operation of our website are contractually obligated to keep your information secure and privileged.  We are committed to adhering to federal and state privacy laws and industry guidelines for using personal information collected from this website in order to protect you and your identity.  This privacy statement describes how we handle the personal information that you provide to us on this website and is collected by us from this website.  This statement applies only to that may be developed by PCHP from time to time (the "PCHP website" or the "website") and not to any other third-party websites that may be accessible from this website.

Please be sure to read this Privacy Statement before using this website or submitting information to us through this website. Our privacy policies may change from time to time and your continued use of this website is acceptance of such changes. Please check this area periodically for updates to this statement.

Information PCHP Collects from You:

Permission-Based Information Collection

Like many other websites, we actively collect information from our visitors by asking specific questions on this website and by permitting you to communicate directly with us via email and contact forms.  Some of the information that you submit through this website may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, email address, phone number, etc.).

Passive Information Collection

As you move through a website, certain information can be passively collected from that site (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection.  Like most website operators, PCHP tracks Internet Service Provider (ISP) addresses and uses cookies (small data files placed into your computer’s browser files).  These cookies are used by our server to automatically identify your browser whenever you visit our websites.  We use the cookies to record website statistics.  Our system also automatically gathers information about the pages you visit on this website and collects operational information about the technology you use, such as your browser, type of computer, operating system, ISP, etc.

How PCHP Uses Your Information

PCHP uses the information that is collected from this website to enhance the operation of this website and allow you to fully utilize all of its features.  We use the information to understand which pages of this website are most popular, pages that might need improvement, and which technologies are being used by our visitors.  This information helps us to update and improve our website.

The information we gather automatically, or with your permission during your visit to our website, is used in the following ways:

  • Monitor, review, measure, and analyze website utilization
  • Modify and enhance the website
  • Improve the content and design of our website
  • Respond to your requests and inquiries
  • Distribute news and other health information requested by website visitors
  • Verify your identity

PCHP may contract with vendors to provide services and information relating to this website.  We may disclose information to such affiliated third parties that perform services for us in the processing of the site or servicing of transactions requested by you.  These vendors are contractually obligated to keep your personal information secure and private.  PCHP also will disclose any information that it is required to be disclosed by law or by an appropriate government authority.  We do not rent, sell, or exchange personally identifiable information to any third-party organizations.

Email communication that you send to us via email links and/or contact forms on our website will be referred to an internal staff member most able to assist you.  We make every effort to respond in a timely fashion when communications are received.  If you have an emergency, or think you need to speak to someone urgently, immediately call your doctor or 911.  Neither the contact forms, nor any other application available through this website, is a substitute for appropriate and timely contact with your physician.  


We take very seriously our responsibility to protect your personal information collected from this website. We use both technical and procedural methods to maintain the integrity and security of our customer information databases.

The safety and security of your information also depends on you. If you have access to password-protected features, never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of the secure sections of this website before you leave your computer.

Links to Other Sites

This website contains links to other websites operated by third parties that may be of interest to you. We cannot control these third-party websites, which may collect personal information from you.  When you follow a link and leave this website, you do so at your own risk.

Protecting Children's Privacy

Our website is not designed or intended to serve the needs of children under the age of 13.  We do not collect personally identifiable information from any person we specifically know is a child under the age of 13.