Looking for Easy and Convenient Access to Care? Try Telehealth.
March 4, 2024
Are there times when you want to take your child to the doctor, but struggle to find a time that fits your schedule? Maybe you’re nervous about being near other sick people at the doctor’s office, so you’ve put off a visit for a non-urgent medical issue.
If you’re looking for help with a minor health issue, telehealth may be the answer.
Parkland Community Health Plan (PCHP) offers telehealth services at no cost for all HEALTHfirst (STAR Medicaid) and KIDSfirst (CHIP) members age 0-21. This includes easy and convenient access to pediatricians through a partnership with telehealth provider KidzDocNow.
What is KidzDocNow, and when should I use it?
KidzDocNow is a platform that allows you to talk with a doctor on video from the comfort of home, using a smartphone, tablet, or computer. Doctors are available 7am – 11pm, 7 days a week.
Some of the issues you can bring up during a visit include:
- Upset stomach and other digestive issues
- Cold and flu symptoms
- Prescription refills
- Questions about nutrition and exercise
- Questions about newborn health or breastfeeding
- Mental health concerns
Do you need to see a doctor about something more serious? If so, you may want to visit an urgent care center or emergency room – click here to learn more.
How can I get started?
PCHP members can go to KidzDocNow.com to see a doctor whenever you need one. You can also download the free mobile app for Android or iOS devices by searching for “KidzDocNow” in the Google Play or Apple App store.
Questions?
Want to learn more about telehealth? Contact PCHP Member Services from 8am to 5pm Monday through Friday (except state holidays):
- HEALTHfirst STAR Medicaid: 1-888-672-2277
- KIDSfirst CHIP/CHIP Perinate: 1-888-814-2352
