Chronic disease management: African American woman monitoring blood pressure at home

Be In Control Program: Questions to Ask Your Case Manager or Doctor

Sometimes, living with a chronic condition can feel overwhelming. But you don't have to go through it alone! PCHP’s Be In Control program helps members with chronic conditions to get resources that help them manage their health. If you’re part of the program, be sure to ask your case manager or doctor these questions:

To manage your condition, it’s important to understand the right way to take your medication. Ask your case manager or doctor about:

  • How much medicine to take.
  • How often to take it.
  • Possible side effects you may notice.

Your case manager or doctor can help you find the right ways to manage your condition. In addition to medication, they may suggest ways to improve your overall health, including:

  • Changes to your lifestyle.
  • Nutrition and exercise tips.
  • Stress management techniques.

To control your condition, you’ll need to be aware of things that can make your symptoms worse. Your case manager or doctor can help you identify these triggers and find a way to lessen their impact on your health.

Factors like air quality, allergens, and pollutants can affect your health – especially if you have a chronic condition. Ask your case manager or doctor about ways to improve your health by making changes to your living environment.

Your case manager or doctor may suggest other ways to manage your condition. Be sure to ask them for advice on lifestyle changes, therapy options, or community support programs that could help.

Remember, talking with your healthcare team is an important part of successful disease management. Don't be afraid to ask questions or share concerns about any part of your care. Together, you and your healthcare team can work toward achieving your health goals.

If you are a PCHP member and have asthma or diabetes and want to work with a service coordinator to help keep your condition under control then you can join our Be In Control program. Call 1-888-672-2277 to learn more.

PCHP members can earn a $20 reward when they join Parkland Community Health Plan’s Be in Control program and remain enrolled for 3 months. Program members get educational materials and resources to support the management of asthma and diabetes. Click here to learn more. 


Parkland Community Health Plan