HEALTHfirst Medicaid STAR Member Handbook

View or download the Parkland HEALTHfirst Member Handbook for information regarding the plan.

Need help understanding or reading the Member Handbook?

The Member Handbook is available in hard copy without charge and provide it upon request within 5 business days. You can also ask for the Member Handbook in audio cassette or other languages or compact disc (CD).

We have special services for people who have trouble reading, hearing, seeing, or speak a language other than English or Spanish. If you need the audio cassette, we will mail it to you. To get help, just call or write Parkland HEALTHfirst Member Services:

 

Parkland Community Health Plan Attention: Member Services P. O. Box 560307 Dallas, TX 75356