PCHP offers nonemergency medical transportation (NEMT) to all HEALTHfirst members. Members must use OneCall to set up medical transportation.
To schedule a free ride to and from a Food Bank or Grocery Store you must call 1-833-931-3844 at least two days in advance.
- Phone reservations, press 1. Monday-Friday, 8am-5pm (CT)
- Where’s My Ride, press 2. Monday-Saturday, 5am-7pm (CT)
Limit of one ride per month in the Dallas Service Area; English/Spanish interpreter services available, TTY 7-1-1.
What do I need when I schedule a trip for myself?
- Medicaid ID number
- Your phone number
- Date and time
- Any unique needs you may have, like using a wheelchair or walker, so the right vehicle can be sent