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Free Ride

PCHP offers nonemergency medical transportation (NEMT) to all HEALTHfirst members. Members must use OneCall to set up medical transportation.

To schedule a free ride to and from a Food Bank or Grocery Store you must call 1-833-931-3844 at least two days in advance. 

  • Phone reservations, press 1. Monday-Friday, 8am-5pm (CT)
  • Where’s My Ride, press 2. Monday-Saturday, 5am-7pm (CT)

Limit of one ride per month in the Dallas Service Area; English/Spanish interpreter services available, TTY 7-1-1.

What do I need when I schedule a trip for myself?

  • Medicaid ID number 
  • Address 
  • Your phone number
  • Date and time 
  • Any unique needs you may have, like using a wheelchair or walker, so the right vehicle can be sent