Free Ride

PCHP offers nonemergency medical transportation (NEMT) to all HEALTHfirst members. Members must use Access2Care to set up medical transportation.

To schedule a free ride to and from a Food Bank or Grocery Store you must call 1-833-931-3844 at least two days in advance. 

• Phone reservations, press 1. Monday-Friday, 8am-5pm (CT)
• Where’s My Ride, press 2. Monday-Saturday, 5am-7pm (CT)

Limit of one ride per month in the Dallas Service Area; English/Spanish interpreter services available, TTY 7-1-1.

What do I need when I schedule a trip for myself?

• Medicaid ID number 
• Address 
• Your phone number
• Date and time 
• Any unique needs you may have, like using a wheelchair or walker, so the right vehicle can be sent