We want to make it easier for you to get the most out of your health plan. Did you know we can send personalized and secure text messages to your phone? We’ll share important information about plan benefits, value-added services, health reminders, and more.
How to Get Started
If we have our phone number on file, we will start texting you personalized messages from Parkland Community Health Plan. To get started:
Just make sure to tap the link in each text within 72 hours. Once you’re in your personalized channel, you can scroll through your message history to find older messages.
Have questions about the messages we send? You’re in the right place. Learn more about your options, what to expect, and how we keep your information secure.
We’ll send you plan information, checkup reminders, rewards and value-added services information, program updates, benefit details, health tips, upcoming events, and more.
Our messages will always come from 68471. Add our number to your contact list so you’ll know that it’s us.
Yes. We use security measures to protect your personal information. We send our messages through Relay, a secure messaging platform. Your privacy is very important to us.
The link in each text message is active for 72 hours after you get it. If you try to tap the link after 72 hours, it will say it’s expired. To get a new link, tap the resend button.
No. You can only open the link on a smart device. Your device must be linked to a mobile number with SMS messaging.
Yes. You can opt out any time. To stop getting text messages from us, go to the most recent text and reply STOP. Note: Replying STOP will close this communication channel for any updates or messages until you opt back in.