Family Health Plans

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Nothing is more important than keeping your kids healthy. Parkland Community Health Plan offers healthcare benefits to children in North Texas through the STAR Medicaid and CHIP programs. We serve more than 200,000 members in Dallas, Collin, Ellis, Hunt, Kaufman, Navarro and Rockwall counties.

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Services & Benefits

After you enroll in Medicaid STAR or CHIP, you must select Parkland Community Health Plan as your health plan in order to receive these services.

You can find a full list of services and specific benefit details on our website including exclusions and limitations in the member handbook.

Choose your child’s doctor from the thousands in our plan, including many specialists. 

Well-child visits are one of the best ways to help protect your child’s health. You won’t pay anything for these visits or the immunizations they need to stay healthy.

Your child’s benefits include hospital, urgent and emergency care.

Behavioral health services (includes mental health and substance abuse) are available 24 hours a day, 7 days a week.

Benefits include a wide range of prescription and some over-the-counter (OTC) drugs. We also offer home delivery services.

Your child gets dental benefits, like exams and cleanings, through a separate dental managed care organization.

Healthy eyes are an important part of good overall health. You can get a vision exam and glasses, if needed.

Extra Benefits

You have a choice in your family's health. After you enroll in Medicaid STAR or CHIP, you can select Parkland Community Health Plan as your health plan to receive these value-added services at no extra cost.

*Limitations and restrictions apply per plan for each value-added service.

Members ages 5 to 19 can get one sports physical exam per school year.

Our 24-hour Nurse Line gives you fast, free medical advice 24 hours a day, 7 days a week.

HEALTHfirst members can receive up to a $300 allowance per year for dental services, including checkups, x-rays, and cleanings (age 21 and older).

Members have a $100 yearly allowance towards frames. Services can start when your child is a baby and until age 20 and include an eye exam and prescription eyeglasses once during a 12-month period.

Members can get a cell phone at no cost through the Lifeline program. Plan options include data, talk, and text.*

PCHP offers nonemergency medical transportation (NEMT) to all HEALTHfirst members to their doctor office, food bank or grocery store.

Get up to $500 in rewards per year just for making healthy choices such as regular checkups. You can claim your rewards as cash gift cards, toys, household items, and more.

*After you enroll in Medicaid or CHIP, you must select PCHP as your health plan to get these rewards.

Parkland Community Health Plan has a large network of Doctors and Specialists

Parkland Community Health Plan’s large network of primary care providers (PCPs) and specialists care for the whole family, not just children.

Find over 40 Hospitals and Urgent Care Centers

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Are You Eligible?

In order to apply, you must be a Texas resident and US citizen or legal permanent resident.

Families that include immigrants can apply. You can apply for your child even if you aren’t eligible for coverage. Applying won’t affect your immigration status or chances of becoming a permanent resident or citizen.

You can apply for anyone in your family, including children and adults. Apply even if you or your child already has health coverage. You could be eligible for lower-cost or free coverage.

Who Can Apply?

Any adult who lives more than half the time with an child, including parents, stepparents, grandparents, other relatives, legal guardians, or adult brothers/sisters,
OR
Anyone age 19 or younger who lives on their own.

What Are The Income Requirements?

You must have a monthly household income - before taxes - that is less than or equal to the following amounts:

Family Income Table

You might qualify for Medicaid or CHIP. You must have a monthly household income - before taxes - that is less than or equal to the following amounts:

Family Members

(Adults plus children)

Medicaid

 

CHIP

 

1

$1,510

$2,277

2

$2,034

$3,067

3

$2,559

$3,858

4

$3,083

$4,649

5

$3,607

$5,439

6

$4,132

$6,230

7

$4,656

$7,020

8

$5,180

$ -

For each additional
person, add:

$525

$791

Family Members

(Adults plus children)

Medicaid Pregnant

 

CHIP

 

1

$2,243

$2,288

2

$3,022

$3,083

3

$3,800

$3,877

4

$4,579

$4,672

5

$5,358

$5,466

6

$ -

$ -

For each additional
person, add:

$779

$795

*The income tables above show household qualifications for children to be covered by Medicaid or CHIP. Parents or caregivers may also qualify for coverage based on different income requirements.

Documents Needed

Before you apply, you should gather the following documents. If you are applying online, you can take pictures on your phone of the documents to then upload to the website.

Texas birth certificate

Identification

Proof of your age (birth certificate or driver’s license) and citizenship.
Income Tax Return Form

Income

Proof of all sources of income from the last 60 days (pay stubs or tax return, Social Security, Supplemental Security Income, veteran’s benefits, retirement accounts, and any other income).
utility bill

Residence

Proof of you live in Texas (rent receipts or landlord statements, a copy of your mortgage, utility bill, recent mail addressed to you at your current address)
immigration card

Immigration Status

Resident card (I-551), arrival/departure form (I-94), or papers from U.S. Citizenship and Immigration Services.
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Ready to Apply?

Enrollment in STAR Medicaid and CHIP is year-round.
You can apply at any time.

Frequently Asked Questions

After your child is approved, you will get an enrollment packet in the mail from the Texas Health and Human Services Commission (HHSC).

You can choose Parkland Community Health Plan by calling 1-800-964-2777 (TTY 711).

Call the STAR/CHIP Helpline at 1-800-964-2777 (TTY 711),

Monday through Friday from 8 a.m. to 6 p.m. Central time.

Learn more about Parkland Community Health Plan.

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